Sectors

Industry and manufacturing: automate quality, after-sales service and sales administration

Cut administrative time in quality, after-sales, methods and industrial sales administration.

The situation

The know-how is retiring.

These sentences come up in meetings, before any audit. The first is paid once, the others every day.

  • The know-how lives in the heads of a few experts, some of whom are leaving soon.
  • Quality, after-sales and sales administration consume hours of data entry and searching.
  • Records sit on paper, or in an ERP nobody likes to open.
  • Production planning and inventory are run on spreadsheets.
Installation

What your experts know, written down before they leave.

Nothing is installed before the audit and the GO / NO-GO decision. The mission puts all of this into service once the GO is given.

+40%Our development speed
−40%Our development cost

We start with the business and technical audit, have the roadmap validated by your executive committee, then install internal applications and automations: inspection data extracted, after-sales replies drafted from the history, sales administration files prepared, planning assisted. A RAG system plugged into the technical documentation captures what the experts know before they leave.

Deliverablesa costed roadmap, applications in production, monitoring and logs, operations documentation, source code handed over.

The proof

What has already been delivered.

A case from this sector, anonymized: the starting situation, what was built, and what it changed.

Industry & manufacturing

Know-how captured before it left

The knowledge of an industrial SMB lived in the heads of a few experts. Audit, roadmap validated by the executive committee, then custom AI applications. Code 100% client-owned, documented.

The risk lay in the announced departure of several experts. The audit mapped what was about to be lost, the executive committee validated the roadmap, and the applications were built around that knowledge rather than around a generic tool. The quality, after-sales and order management teams deliver the same files in less time, and the documented code can be taken over by another provider if the client so decides.

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Going further

Move on to your case, or read another sector’s page.

What is written here holds for a sector. The audit measures what it is worth in your organization.

Audit

The audit, before anything else

It determines where AI creates value for you, at what cost and with what risks, then closes on a GO / NO-GO decision. No delivery budget is committed before it.

See the AI audit

See what this changes in your organization.

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